Terms of Service

Last updated: October 2026

1. About Docorify

Docorify is an online platform that connects patients with registered medical practitioners across India. We facilitate consultations — we are not a healthcare provider ourselves. Doctors on Docorify are independent practitioners responsible for the advice they provide.

2. Eligibility

• You must be 18 years or older to create an account
• You must provide accurate registration information
• One person, one account — you may not share accounts
• Doctors must hold a valid registration with the relevant Indian medical council

3. Not a Substitute for Emergency Care

Docorify is for elective consultations, second opinions and follow-up care. It is not suitable for emergencies. If you are experiencing a medical emergency, call 112 immediately. Do not wait for an online consultation.

4. Patient Responsibilities

• Provide accurate and complete medical history to your doctor
• Follow up with an in-person doctor when recommended
• Do not misrepresent symptoms or medical history
• Understand that online consultations have limitations
• Keep your account credentials secure

5. Doctor Responsibilities

• Maintain a valid registration with the relevant medical council
• Provide consultations only within your scope of practice
• Maintain patient confidentiality as required by law
• Refer patients for in-person or emergency care when appropriate
• Keep your profile information accurate and up to date

6. Prohibited Conduct

Users may not:

• Use Docorify for any unlawful purpose
• Impersonate a doctor or medical professional
• Upload false or misleading information
• Attempt to hack, scrape or disrupt the platform
• Harass or abuse other users or doctors

7. Intellectual Property

All content on Docorify — including text, design, logos and software — is owned by Docorify or its licensors. You may not copy, reproduce or redistribute it without written permission.

8. Limitation of Liability

Docorify provides a platform for consultations. We are not liable for the medical advice given by doctors on our platform. Doctors are independent practitioners. Any dispute regarding medical treatment is between you and the doctor concerned.

9. Termination

We may suspend or terminate accounts that violate these terms, engage in fraudulent activity or pose a risk to other users. Doctors may have their accounts suspended pending investigation of any complaint.

10. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India.

11. Contact

Questions about these terms? Email legal@docorify.com.